Here’s an update on how the HELM (Health, Education and Lifestyle Monitoring) program is going.

Here’s just one example (and why we are so delighted that we can expand the program because of the Independence Foundation):


Before the HELM program started on August 21, 2018, our patients with CHF had a 24% hospital readmission rate (within 30 days of discharge)
Since HELM started, the hospital readmission rate (within 30 days of discharge) has dropped to 9% for CHF patients on the program

Being able to bring this kind of success to even more of our patients (and referral sources) is just so gratifying!

HELM will first serve medically challenging patients who are at risk for hospital readmission. We also plan to use the HELM program with the patients we take care of who have chronic illnesses like Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, and Diabetes. We aim to help our patients learn how they can take good care of themselves after they are discharged from our care and to improve their quality of life. As the program develops, we’ll expand it to all patients who would benefit from this advanced technology.


How it works is this:

  • Patients are provided with a 4G tablet that is pre-loaded with a software product. There’s a way to keep track of the patient’s activity, weight, diet, and medication. This info can be shared by the patient with their family (anywhere in the world) and their clinician for review.
  • Caregivers and Clinicians can review special alerts when there is a missed or abnormal reading  so any problem can be addressed immediately, which will prevent an unnecessary trip to the doctor’s office or hospital
  • Patients have access to teach-back quizzes and more than 2,000 educational videos on many subjects.
  • Patients and clinicians can instantly communicate by video chat.
  • All biometric readings are sent to the primary care physician weekly (or as otherwise requested)
  • Clinicians can check a patient’s blood pressure, temperature, and other vital signs. There’s even a stethoscope so a clinician can actually hear the patient’s heartbeat and breathing on a video chat.
  • Caregivers and clinicians can receive special alerts when the patient is at risk for a readmission to the hospital to prevent it.

VNA Philadelphia is on the cutting edge of technology for our patients and their families.